IPTELESYS

IP Telesys’s vast Skill in the Telecoms industry stretches to all areas from PBX, IVR, Call Centre, VoIP to GSM and WASP services. We believe that we have many unique offerings that will assist in providing value to the communications sector of any organi

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Who we are
IP Telesys is the sole distributor in Africa for global IP-PBX innovator ScopServ, a pioneer of IP-based, soft-switch voice, virtual conferencing, contact centre integrated voice recognition technologies.
For over seven years, IP Telesys has shown healthy growth in the local market, as a testimony to the drive of committed people working with a world-class product offerings.
We have an unshakable belief that business success is fundamentally about people and relationships, and this, when mixed with agility, business understanding and innovation creates sustainable customer value.

What we do
We provide our customers with IP-based, soft-switch voice, virtual conferencing and contact centre technologies, customised to respond to their business needs. Our customised innovations improve communications processes, reduce costs and decisively enhance the customers' experience.
Our solution's robust, secure, scalable market-leading functionality caters for every industry's unique requirements:

• Contact Centres (in-house and dedicated)
• Messaging
• Conferencing
• Mobile
• Voice/Data
• Dedicated IVR Solutions
• IP PBX Solutions

How we do it
IP Telesys share the belief that our customers' current and future communication strategies drive innovation. To deliver these innovations, we listen, we ask, we design and we propose.
The choice is yours. Our open-source software gives you the ability to integrate, measure, monitor and manage your enterprise telephony communications with ease and flexibility.
We don't believe in tying your business down with proprietary hardware. Our all-in-one pricing models have no hidden costs, and our innovation is supported by stringent, uncompromising service levels to unlock unprecedented value for you, our customer.

Who our channel partners are
Our primary focus is on selecting quality over quantity when sourcing professional, highly skilled and dedicated ICT channel partners to consolidate our national sales and support footprint. We support our channel with the awareness that as much as we are their client, they are ours as well.

Our Solution Offerings
We have selected world class solution brands who we have strategic partnerships with in this region. We have the sole rights to Scopserv as an IP Telephony software and hardware solution. Our Integrated Voice Recognition is provided by Call Sense. Our strategic alliances include Polycom, Snom and Quintum.

Who our customers are
IP Telesys focusses primarily on SMB, mid-tier corporate and government enterprises.

IP Telesys

Unlocking the communications potential of your business through the delivery of customised, world-class enterprise telephony solutions.

Our mission
To provide our customers with world-class IP-based communication solutions, to enable and improve their organisations, by a team of people who understand and respond to their business needs.

Our vision
• Our customers deserve uncompromising service quality in return for their investment with.
• As providers of innovative, world-class solutions, it is imperative that we stay ahead of
the curve in understanding our customers' needs and the technology to respond to
them.
• Our solutions are scalable, competively and openly priced and do not lock our customers into proprietary hardware.
• Our relationship with our channel is governed by mutual respect and
appreciation.